Please ensure Javascript is enabled for purposes of website accessibilityReturns — GreekU

Returns

Greek U is proud to create custom clothing and merchandise for sororities and fraternities nationwide! Most of the items that we offer are made to order, which means that we carefully craft your items exactly as you specify in the customization. We strongly suggest that you give us a call to go over all of your concerns prior to placing your order so that we can ensure that you are 100% satisfied with the final product. 

Since we custom make most of our merchandise to order, returns are generally not accepted and we are only able to accept returns on custom-made items for defective merchandise or mistakes we have made. In those cases a corrected replacement is sent to you. For non-customized merchandise, the returned item will incur a 25% processing/re-stocking fee. Returns must take place within 10 days of receipt of item.

Enter your information in the fields below to initiate the returns process.


Your purchase will be credited to your original charge card. Shipping charge is not refundable on returns unless there was an error on the original order received, in that case a return label will be sent with the correct item when it reships. All returns must take place within 10 days of receipt of items.