Greek U offers a money back guarantee on orders under $100. Any orders over $100 and all group orders are subject to our Manufacturing Guarantee. Since products are custom made, please make sure that all of the details of your order are correct before ordering. If you need to return or exchange, please follow the steps below within 10 days of receiving your order to fill out a request form. We’ll send you instructions on how to return the item(s). You can also email firstname.lastname@example.org to discuss your order.
We will not accept worn and/or used merchandise. Original and return shipping charges are non-refundable. Greek U will cover shipping costs if there is a manufacturing defect.
We are not responsible for incorrect spelling, typos, names, text, or any errors made by the customer so please make sure your order is correct and without errors before ordering. Greek U reserves the right to alter the size and/or layout of lettering, logo, or design so that it will fit imprint size restrictions and look attractive on the item ordered.
HOW FAST WILL I GET MY ORDER? Many of our items can be RUSH produced in as little as one day! Remember, production time is not the shipping time. We still need to ship the item to you and that takes time. If you are in a rush, we suggest you choose a premium shipping option at checkout. A production day is an actual business day and not a holiday or weekend day. Any order placed after 1 pm CST will count as the next business day. Remember, we ship most orders complete, so if you rush one item and not the other, your order may be held up. You can also email email@example.com to discuss your order.